The Reality of Electronic Training and its Relationship to the Employees’ Morale in Palestinian Universities Case Study of Al-Quds University and Al-Istiqlal Universities Section Case Report

Abstract

This study aims to identify the reality of electronic training and its relation to raising employees’ morale within Palestinian universities. The study case aimed to be directed toward Al-Quds University and Al-Istiqlal University, where it came to define the electronic training, its pros, cons, components, and its relation to employees’ morale. The study used a descriptive approach, where the main sources for data collection were both primary and secondary sources such as; books, magazines, and websites. These sources helped in the formulating and designing of the questionnaire built to understand the relationship between electronic training and Employee; morale. For the study population and its sample; the study sample consisted of the clamshell sample. The study population consisted of all employees of Al-Quds University, which number 732 employees, and Al-Istiqlal University, which number 320 employees. Moreover, the selection was designed based on the electronic sample calculator, the number of sample members reached 282 employees. Al-Quds University employees should make up 69.5% of the sample members, about 196 employees by calculating the relative distribution. While the number of sample members from Al-Istiqlal University was 86%. Two hundred fifty-one employees of the two universities answered the questionnaire; that is, the response rate to the questionnaire was 90%. The results were statistically analyzed using SPSS software.

This study reached different conclusions, as well as, recommendations. The most important findings were: employees' satisfaction with the electronic training programs they receive, and their means of success, as it was found that they achieve employees' goals and develop their practical skills and that institutions support training programs, and also found that the excellent relationship of employees with management and the absence of problems at work Raises the morale of the employees.

Among the most prominent recommendations was the necessity of adopting an encouraging method to increase employee demand for electronic training, and the need to open joint electronic training programs with leading universities, in addition to the necessity of studying the impact of the reality of electronic training on raising the level of activity—the morale of the Palestinian Universities employees.